Privacy Policy

Last updated: July 2026

Who we are

Emerald Pro Cleaning ("we," "us") provides home cleaning services in San Antonio, Texas and surrounding areas. This policy explains what information we collect through this website and how we use it.

What we collect

Information you give us: name, phone number, home details (size, service type), and anything you include in messages when you request a quote or book a cleaning.
Information collected automatically: we use cookies and similar technologies, including the Meta (Facebook) Pixel and Google tags, which collect device information, pages visited, and how you found us. This helps us measure our advertising and improve the site.

How we use it

To respond to your quote request and provide cleaning services
To send booking confirmations, reminders, and service updates by text or email
To measure and improve our advertising (for example, knowing an ad led to a quote request)

What we don't do

We do not sell your personal information. We do not share it with anyone except the service providers we use to run the business (scheduling, messaging, payment processing, and advertising platforms like Meta and Google), and only as needed to operate.

Texting consent

When you submit your phone number, you agree that we may text you about your quote and bookings. Reply STOP at any time to opt out. Message and data rates may apply.

Cookies and ad tracking

You can control cookies in your browser settings. To learn how Meta uses data collected via the Pixel, see Meta's Privacy Policy. For Google, see Google's Privacy Policy.

Data retention and your rights

We keep customer records as long as needed to provide service and meet legal obligations. You can ask us to see, correct, or delete your information at any time — text or call us and we'll take care of it.

Contact

Questions about this policy: call or text (830) 452-1223.